This privacy and cookie policy (“Policy”) describes how Deca Games EOOD (“we”, “us” and “our”) collects, uses and shares personal data of users of this website, www.realmofthemadgod.com and www.decagames.com (the “Sites”) and the services we provide from time to time through the Sites and/or through Third Party Platforms (as defined below), including, without limitation, our online games, forums, blogs and any Account and Virtual Currency you may have(each as defined in our Terms of Service http://legal.decagames.com/tos) (together, the “Services”).

Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. We will post any modifications or changes to the Policy on our Sites. We reserve the right to modify the Policy at any time, so we encourage you to review it frequently. If we make any material change to the Policy, we will post a notice on our Sites prior to such change taking effect.

We only process your personal data in accordance with applicable data protection legislation, including but not limited to the (EU) General Data Protection Regulation (2016/679) (“GDPR”) and applicable national data protection legislation (hereafter “applicable law”). For the purpose of EU data protection legislation, the data controller is DECA GAMES EOOD of 15 Tsanko Tserkovski Str., Veliko Tarnovo 5000, Bulgaria.

Depending on whether you are a website visitor, customer and/or user of our Services, we will process personal information. We will also collect and use information about your technical equipment such as your hardware and software type and location data, and other information you provide us with.

For more information about the data we collect, please see the section below.

We will use your personal information for different purposes. We will for example use the data to provide your with the Service you have requested, to improve our game and other Services, to predict user trends, to process payments and customize our Services to you.

WHAT WE PROMISE
We promise to keep your data safe and to not to sell your data to third parties. We promise to give you the right to access and delete your data, and to provide you with ways to manage and review your marketing choices as well as any other information (such as for example newsletters) you get from us.

INFORMATION WE COLLECT
We collect information about you in a range of forms, including personal data. As used in this Policy, “personal data” means any information which, either alone or in combination with other information we hold about you, identifies you as an individual, including, for example, your name, postal address, email address and telephone number. We collect information about you in the following ways:

Information You Give Us: This includes:

the personal data you provide when you register to use our Sites or Services, including your‎ email address, username, password and IP address;
the personal data that may be contained in any comment or other submission you upload or post to the Sites; the personal data you provide in connection with promotions we run on the Sites;
the personal data you provide when you report a problem with our Sites or when we provide you with customer support; and
the personal data you provide when you correspond with us by phone, email or otherwise. Information From Third Party Platforms: Our Sites include interfaces that allow you to connect with social networking sites and other third party platforms (each a “Third Party Platform”). If you connect to a Third Party Platform through our Sites, you authorize us to access, use and store the information that you agreed the Third Party Platform could provide to us based on your settings on that Third Party Platform. This may include, by way of example only, your name and login email you have provided to the Third Party Platform, your profile picture or its URL, your user ID and the user ID of your friends that are also connected to our game(s), your physical location and that of your access devices, your gender, your birthday, groups you have joined, your posts and your friends’ posts. We will access, use and store that information in accordance with this Policy. You can revoke our access to the information you provide in this way at any time by amending the appropriate settings from within your account settings on the applicable Third Party Platform. You may choose not to allow the Third Party Platform to provide us with certain information about you, but you might not be able to use certain features of our Sites and/or Services as a result.

If you use our Services on or through a Third Party Platform, you will also be subject to the privacy policies and terms of service of the Third Party Platform. We do not control and are not responsible for the privacy policies or terms of service, or for the privacy practices of such Third Party Platforms. Please read their terms of service and privacy policies before you access our Services on or through them and before you submit any data to them.

Information Automatically Collected: We automatically log information about you and your computer or mobile device when you access our Sites or use our Services. For example, when visiting our Sites, we log your computer or mobile device operating system name and version, manufacturer and model, br/owser type, br/owser language, screen resolution, the website you visited before br/owsing to our Sites, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our site. Please refer to the sections on Cookies, Flash Technology and Pixel Tags below. We do not currently respond to “do not track” signals from web br/owsers.

WHEN DO WE COLLECT YOUR DATA?
We will collect data about you when you use our Services, including in the following situations:

when you register a Realm of the Mad God, Knights & Dragons, Crime City, Modern War, Kingdom Age or Zombie Catchers account;
when you subscribe to our Newsletter;
when you use our website or play any of our games;
when you contact us or our support services, via emails or letters;
when you log in to our Services using third party account;
when you make an in-game or webshop purchase;
when you enroll in, or participate in, one of our events.

USE OF PERSONAL DATA
We use your personal data as follows:

to operate, maintain, and improve our Sites and Services;
to manage your Account, including to communicate with you regarding your Account, if you have an Account on our site;
to operate and administer promotions you participate in on our Sites;
to respond to your comments and questions and to provide customer service;
to send information including technical notices, updates, security alerts, and support and administrative messages;
to send you marketing emails about upcoming promotions, and other news, including information about the Services offered by us, provided you have opted-in to receive such information. Such marketing emails tell you how to “opt-out.” If you opt out, we may still send you non-marketing emails. Non-marketing emails include emails about your Account with us (if you have one) and our business dealings with you;
to process payments for Virtual Currency that you make via our Sites;
as we believe necessary or appropriate (a) to comply with applicable laws; (b) to comply with lawful requests and legal process, including to respond to requests from public and government authorities; (c) to enforce our Policy; and (d) to protect our rights, privacy, safety or property, and/or that of you or others; and
as described in the “Sharing of Personal Data” section below.
COOKIES
What are cookies?

We may collect information using “cookies”. Cookies are small data files stored on the hard drive of your computer or mobile device by a website. We may use both session cookies (which expire once you close your web br/owser) and persistent cookies (which stay on your computer or mobile device until you delete them) to provide you with a more personal and interactive experience on our Sites.

We use two broad categories of cookies: (1) first party cookies, served directly by us to your computer or mobile device, which are used only by us to recognize your computer or mobile device when it revisits our Sites; and (2) third party cookies, which are served by service providers on our site, and can be used by such service providers to recognize your computer or mobile device when it visits other websites.

Cookies we use

Our Sites use the following types of cookies for the purposes set out below:

Type of cookie

Purpose

Analytics and Performance Cookies

These cookies are used to collect information about traffic to our Sites and how users use our Sites and Services. The information gathered does not identify any individual visitor. The information is aggregated and therefore anonymous. It includes the number of visitors to our Sites, the websites that referred them to our site, the pages that they visited on our Sites, what time of day they visited our site, whether they have visited our site before, and other similar information. We use this information to help operate our Sites and Services more efficiently, to gather br/oad demographic information and to monitor the level of activity on our site.

We use Google Analytics for this purpose. Google Analytics uses its own cookies. We use this information to improve how our Sites and Services work. You can find out more information about Google Analytics cookies here:https://developers.google.com/analytics/resources/concepts/gaConceptsCookies and how Google uses your data here: https://www.google.com/policies/privacy/partners/

You can find out more about how Google protects your data here: www.google.com/analytics/learn/privacy.html.

You can prevent the use of Google Analytics relating to your use of our Sites and Services by downloading and installing the br/owser plugin available via this link: http://tools.google.com/dlpage/gaoptout?hl=en-GB

Disabling cookies

You can typically remove or reject cookies via your br/owser settings. In order to do this, follow the instructions provided by your br/owser (usually located within the “settings”, “help” “tools” or “edit” facility). Many br/owsers are set to accept cookies until you change your settings.

Further information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org and www.youronlinechoices.com.uk.

SHARING OF PERSONAL DATA
We may share your personal data as follows:

Third Parties Designated by You: We may share your personal data with third parties where you have provided your consent to do so
Our Third Party Service Providers: We may share your personal data with our third party service providers who provide services such as data analysis, payment processing, information technology and related infrastructure provision, customer service, email delivery, auditing and other similar services. These third parties are only permitted to use your personal data to the extent necessary to enable them to provide their services to us. They are required to follow our express instructions and to comply with appropriate security measures to protect your personal data.Our main service providers are currently: Adecco, Amazon Web Services, Google Cloud, GodSpeed Gaming Solutions, ZenDesk, Splunk, DataDog, Xsolla.
Third Party Advertisers: We may share personal data with advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. Corporate Restructuring: We may share personal data when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.
Other Disclosures: We may share personal data as we believe necessary or appropriate (a) to comply with applicable laws; (b) to comply with lawful requests and legal process, including responding to requests from public and government authorities; (c) to enforce our Policy; and (d) to protect our rights, privacy, safety or property, and/or that of you or others.

ANONYMOUS DATA
When we use the term “anonymous data”, we are referring to data and information that does not permit you to be identified or identifiable, either alone or when combined with any other information available to a third party.

We may create anonymous data from the personal data we receive about you and other individuals whose personal data we collect. Anonymous data might include analytics information and information collected by us using cookies. We make personal data into anonymous data by excluding information (such as your name) that makes the data personally identifiable to you. We reserve the right to use anonymous data for any purpose and to disclose anonymous data to third parties in our sole discretion.

THIRD PARTY SITES
Our Sites may contain links to third party websites and features. This Policy does not cover the privacy practices of such third parties. These third parties have their own privacy policies and we do not accept any responsibility or liability for their websites, features or policies. Please read their privacy policies before you submit any data to them.

USER GENERATED CONTENT
You may share personal data with us when you submit user generated content to our Sites, including on forums and blogs on our Sites. Please note that any information you post or disclose on our Sites or via our Services will become public information, and will be available to other users of our Sites and Services and to the general public. We urge you to be very careful when deciding to disclose your personal data, or any other information, on our Sites or via our Services. Such personal data and other information will not be private or confidential once it is published on our Sites.

If you provide feedback to us, we may use and disclose such feedback on our site.

INTERNATIONAL DATA TRANSFER
Information, including personal data that we collect from you may be transferred to, stored and processed by us and our third party service providers outside the country in which you reside, where data protection and privacy regulations may not offer the same level of protection as in the country in which you reside or in other parts of the world. By using our Sites and/or our Services, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Notice. This includes the use of the Privacy Shield for transfers to the USA as well as the European Commission’s Standard Contractual Clauses. Further details can be provided upon request.

SECURITY
We seek to use reasonable organizational, technical and administrative measures to protect personal data within our organization. Unfortunately, no transmission or storage system can be guaranteed to be completely secure, and transmission of information via the internet is not completely secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any Account you might have with us has been compromised), please immediately notify us of the problem by contacting us using the details in the Contact Information section below.

ACCESS RIGHTS
You have the following data protection rights:

to access, correct, update or request deletion of your personal information;
object to the processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information; and
opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you.
Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority. (Contact details for authorities in the UK, European Economic Area, Switzerland and certain non-European countries (including the US and Canada) can be found by clicking these links).

Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting such change or deletion.

RETENTION PERIOD
We will retain your personal data for the period necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law.

OUR POLICY ON CHILDREN
Our Sites are not directed to children under 16. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us using the details in the Contact Information section below. We will delete such information from our files as soon as reasonably practicable.

SENSITIVE PERSONAL DATA
We ask that you not send us, and you not disclose, any sensitive personal data (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership, sex or sexual orientation) on or through the Sites or otherwise to us.

CONTACT INFORMATION.
We welcome your comments or questions about this Policy. You may contact us in writing by email at privacy@decagames.com.